FAQ

outfit you bought from our online store! If you are not fully satisfied with the product, that you have purchased, you have an option to get your money back or exchange it within 15 days of the delivery of the product. It has to be in its original condition, never used, never washed, and must retain its tags. Please refer to our Return & Exchange policy for more information in this regard.

When your order has been dispatched, a notification including a tracking number and a link to track your package will be sent to your email. You are also allowed to check the status of your order on our website when you log in to your account.

Our policy is to ensure that all can be accommodated hence avail the clothes in different sizes (specify size range if any). You are welcome to read the sizing charts to get an accurate measurement that caters to your size.

Indeed, we do make shipments within the USA and CAN. Additional delivery charges and delivery periods depend on where you are located. For more details on shipping information, please click on the Shipping Information link that we have provided.

To get the maximum wear out of your garments, please adhere to the washing instructions provided on the garment labels. In general, it is encouraged that the clothes be washed in cold water, with no strong detergents, and the clothes should be spread out to dry.

Yes! We do provide gift cards to our regular customers. They are the best gifts for fashion lovers!!!

We always endeavor to process the orders as fast as possible. Sometimes you may wish to amend or cancel your order, for this, you are advised to contact our customer service department immediately. If you have placed your order and it has been shipped then you will be required to follow our procedure of return.

Regarding payments, it is possible to use credit/debit cards (Visa, MasterCard, American Express), PayPal, and others. Please visit the Payment Gateway page for more information.

At the moment we are strictly Web-based in our functionality. Nevertheless, our involvement in pop-up events and markets is quite frequent. Check out the following links to follow our branding and be notified of the events at which you can meet us in person.

At the moment we are strictly Web-based in our functionality. Nevertheless, our involvement in pop-up events and markets is quite frequent. Check out the following links to follow our branding and be notified of the events at which you can meet us in person.